Basic Description
Title:
Journal of Service Theory and Practice
ISSN:
2055-6225
Publisher:
Emerald Publishing Limited
Country:
United Kingdom
Status:
Active
Start Year:
1990
Frequency:
Bi-monthly
Language of Text:
Text in:
English
Refereed
Yes
Abstracted / Indexed:
Yes
Serial Type:
Journal
Content Type:
Academic / Scholarly
Format:
Print
Description:
Provides managers in the service sector with the information needed to create the Total Quality organisation. Emphasis is placed on providing practitioners with the concepts, strategies, implementation methods, and continuous quality improvement techniques.
Subject Classifications
Subject:
LC #:
HF5415.5
Dewey #:
658
CODEN:
MSQUEU
Additional Title Details
Abbreviated Title
JSTP
Key Features
Abstracted or Indexed
Copyright Clearance Center (CCC)
Journal Citation Reports
Refereed / Peer-reviewed
Website URL
Other Features
Back issues available
Book reviews included
Free sample available
Reviews included (any)
Reprint available
Editors
Chatura
Ranaweera
(Editor)
E-Mail cranaweera@wlu.ca
E-Mail cranaweera@wlu.ca
Marianna
Sigala
(Editor)
E-Mail msigala@unipi.gr
E-Mail msigala@unipi.gr
Publishers
Chatura
Ranaweera
*
Emerald Publishing Limited
(Editor)
E-Mail cranaweera@wlu.ca
E-Mail cranaweera@wlu.ca
Marianna
Sigala
*
Emerald Publishing Limited
(Editor)
E-Mail msigala@unipi.gr
E-Mail msigala@unipi.gr
Title History Details
Formerly (until 2015):
Managing Service Quality
(United Kingdom)
(0960-4529)
Publisher & Ordering Details
Commercial Publisher:
Emerald Publishing Limited
Address: Howard House, Wagon Ln, Bingley, BD16 1WA United Kingdom
Phone: 44-1274-777700
Fax: 44-1274-777711
Website: https://www.emerald.com/insight/
Email: emerald@emerald.com
Commercial Publisher: Parent
Cambridge Information Group
Price Data
EUR
8328.00
combined subscription
per year
in Europe
to
institutions
(print & online eds.) (excluding UK)
(effective
2025)
USD
10122.00
combined subscription
per year
in US & Canada
to
institutions
(print & online eds.)
(effective
2025)
GBP
7178.00
combined subscription
per year
elsewhere
to
institutions
(print & online eds.)
(effective
2025)
Online Availability
Full Text Sources
- Bacon Emerald Couperin Management, 2015-
- Bacon Emerald Couperin Premier, 2015-
- Bacon Emerald Global 150, 2015-
- Bacon Emerald Global 175, 2015-
- Bacon Emerald Global 200, 2015-
- Bacon Emerald Global Engineering Computing And Technology, 2015-
- Bacon Emerald Global Premier, 2015-
- EBSCOhost - Bibliosan, 01/01/1992-
- Emerald Annual eJournal Premier Archive EAPREMA – 2015, 2015-2015
- Emerald Annual eJournal Premier Archive EAPREMA – 2016, 2016-2016
- Emerald Annual eJournal Premier Archive EAPREMA – 2017, 2017-2017
- Emerald Annual eJournal Premier Archive EAPREMA – 2018, 2018-2018
- Emerald Annual eJournal Premier Archive EAPREMA – 2019, 2019-2019
- Emerald Annual Management Core eJournal Archive EAMANCA – 2015, 2015-2015
- Emerald Annual Management Core eJournal Archive EAMANCA – 2016, 2016-2016
- Emerald Annual Management Core eJournal Archive EAMANCA – 2017, 2017-2017
- Emerald Annual Management Core eJournal Archive EAMANCA – 2018, 2018-2018
- Emerald Annual Management Core eJournal Archive EAMANCA – 2019, 2019-2019
- Emerald Annual Management eJournal Archive EAMANA – 2015, 2015-2015
- Emerald Annual Management eJournal Archive EAMANA – 2016, 2016-2016
- Emerald Annual Management eJournal Archive EAMANA – 2017, 2017-2017
- Emerald Annual Management eJournal Archive EAMANA – 2018, 2018-2018
- Emerald Annual Management eJournal Archive EAMANA – 2019, 2019-2019
- Emerald Current eJournals Premier Collection, 2020-
- Emerald Current Management Core eJournal Portfolio Collection, 2020-
- Emerald Current Management eJournal Portfolio Collection, 2020-
- Emerald Current Operations and Logistics and Quality eJournal Collection, 2020-
- Emerald ejournals Premier - FinELib, 1994-
- Emerald Engineering, Computing & Technology Collection KERIS, 2015-
- Emerald Engineering, Computing & Technology eJournal Portfolio, 2015-
- Emerald Fulltext Archive Database (DFG Nationallizenzen), 01/12/2015-2016
- Emerald Journals, 2015-
- Emerald Journals – DRAA, 2015-
- Emerald Journals - KESLI, 2015-
- Emerald Management 120, 2015-
- Emerald Management 150, 2015-
- Emerald Management 175, 2015-
- Emerald Management 200, 2015-
- Emerald Management eJournals, 2015-
- Emerald Management First 120, 2015-
- Emerald Management First 175, 2015-
- Emerald Management First 200, 2015-
- Emerald Operations and Logistics and Quality eJournal Collection, 2015-
- Emerald:Eduserv:Management (111 titles):2015-2017, 01/01/2015-
- Emerald:Eduserv:Management (125 titles):2015-2017, 01/01/2015-
- Emerald:Eduserv:Management (150 titles):2015-2017, 01/01/2015-
- Emerald:Eduserv:Management (150 titles):2015-2017, 01/01/2015-
- Emerald:Premier Collection:2019, 01/01/2015-
- Standard: Emerald eJournal Premier Collection, 2015-
- Standard: Emerald Management Core eJournal Portfolio, 2015-
- Standard: Emerald Management eJournal Portfolio, 2015-
- Standard: Emerald Management eJournal Portfolio Collection, 2015-
- Hellenic Academic Libraries Link, 2015-
- IngentaConnect, 2016-
- IngentaConnect Journals, 2016-
- Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Management 120 (EM120) (reading list – existing subscribers only), 01/01/2015-
- Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list), 01/01/2015-
- Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Operations, Logistics, & Quality (reading list), 01/01/2015-
- LOCKSS (Lots of Copies Keep Stuff Safe), 2015-2023
- ABI/INFORM Collection, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ABI/INFORM Global, 2014-1 year ago
- Business Premium Collection, 2014-1 year ago
- DELNET Management Collection, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- Health Research Premium Collection, 2014-1 year ago
- Health Research Premium Collection - UK edition, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- Healthcare Administration Database, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- Hospital Premium Collection, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- Hospital Premium Collection - UK Customers, 01/01/1992-1 year ago
- ProQuest Central, 2014-1 year ago
- ProQuest Central (New), 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ProQuest Central Korea, 2014-1 year ago
- ProQuest Central UK/Ireland, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ProQuest Health & Medical Research Collection, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ProQuest One Academic (New), 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ProQuest One Academic Middle East (New), 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ProQuest One Business, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ProQuest One Community College, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ProQuest One Health & Nursing, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- ProQuest Pharma Collection, 01/01/1992-12/31/1995, 01/01/2001-1 year ago
- Scholars Portal Journals: Emerald, 01/01/2015-01/31/2025
- Scholars Portal Journals: Emerald Management 120 Collection, 01/01/2015-03/31/2023
- Scholars Portal Journals: Emerald Management 150 Collection, 01/01/2015-03/31/2023
- Scholars Portal Journals: Emerald Management Core Collection, 01/01/2015-01/31/2025
- Scholars Portal Journals: Emerald Management Portfolio Collection, 01/01/2015-01/31/2025
Abstracting & Indexing
Abstracting & Indexing Databases
- Business Source Alumni Edition, 11/1/2002-
- Business Source Complete, 11/01/2002-
- Business Source Corporate Plus, 11/1/2002-
- Business Source Elite, 11/01/2002-
- Business Source Premier, 11/01/2002-
- Current Abstracts, 11/1/2002-
- PsycINFO, 2006-
- TOC Premier (Table of Contents), 11/1/2002-
- Scopus, 2005-2014
- Business and Management Practices, 1/1/1996-1/1/1996
- ArticleFirst, vol.1, no.1, 1991-vol.22, no.1, 2012
- Electronic Collections Online, vol.1, no.1, 1991-vol.22, no.1, 2012
- PsycFIRST, vol.16, no.1, 2006-vol.19, no.1, 2009
- PsycINFO, 2006-
- ABI/INFORM Collection, 1/1/1992-
- ABI/INFORM Global (American Business Information), 1/1/1992-
- Aerospace Database, Selective
- Aluminium Industry Abstracts (Online), Selective
- Business Premium Collection, 01/01/1992-
- Ceramic Abstracts (Online), Selective
- Civil Engineering Abstracts, Selective
- Copper Technical Reference Library, Selective
- Corrosion Abstracts (Online), Selective
- Earthquake Engineering Abstracts, Selective
- Engineered Materials Abstracts, Selective
- Engineering Research Database, Selective
- Health Research Premium Collection, 1/1/1992-
- Healthcare Administration Database, 01/01/1992-
- Hospital Premium Collection, 1/1/1992-
- Materials Business File, Core
- METADEX, Selective
- Professional ABI/INFORM Complete, 01/01/1992-
- Professional ProQuest Central, 01/01/1992-
- ProQuest 5000, 01/01/1992-
- ProQuest 5000 International, 01/01/1992-
- ProQuest Central, 01/01/1992-
- ProQuest Pharma Collection, 1/1/1992-
- PsycINFO, 2006-
Abstracting & Indexing Sources
Aluminium Industry Abstracts
(Ceased)
(Print)
Electronics and Communications Abstracts Journal
(Ceased)
(Print)
Management and Marketing Abstracts
(Ceased)
(Print)
Solid State and Superconductivity Abstracts
(Ceased)
(Print)
Other Availability
Document Delivery Services